Our official policy is we ship all orders on the following day (excluding weekends and holidays) if received by 5:00pm EST; however, it’s not a contractual guarantee.
We are not responsible for packages stolen from doorsteps.
We are NOT responsible if the package is not delivered within the guaranteed shipping time. Shipping carriers are sometimes delayed because of Covid and 1-800 Flags does not take responsibility for late delivery times and we will not issue a shipping refund.
Please contact the carrier directly to resolve delivery time issues. If the tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact USPS (1.800.ASK.USPS) or the designated carrier in order to investigate this issue. We cannot be held accountable for packages where tracking information that states the package has been delivered to your order address.
We offer shipping with USPS Parcel Select Service, USPS First Class Package Service, USPS Priority Mail, and UPS Ground. Please input your address to view the rate options.
Handling Times: 1-800 Flags ships all packages Monday-Friday within 24 hours of receiving your order.
Transit Time Per Carrier:
USPS Priority Mail:domestic deliveries arrive within 1-3 business days depending on where your package starts (14580) and where it is going.
USPS Parcel Select Ground Service:this is a great option for heavy packages because packages can weigh up to 70 pounds and delivery ranges from 2-8 days. Rates are based on distance, weight, and dimensions.
USPS First Class Package Service:this is an affordable way to mail packages that weigh up to 13 ounces and offer delivery in 3 business days or less.
For Questions Please Call: 1-585-385-5850 or Toll-Free 1-800-210-5330 during business hours (Monday thru Friday 10:00 AM to 5:00 PM EST).