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Shipping and Returns

Shipping and returns policy

Shipping: Most orders are processed within 24 hours.FOR FAST DELIVERIES please let us know when you need your order in the comment area..  Call 1-585-385-1070 during business hours (Monday thru Friday 10:00 AM to 5:00 PM, Saturdays 11:00 AM to 4:00 PM Eastern Standard Time) if you would like estimates. Or email us directltly at amber@1-800flags.com.

  ** Higher shipping rates may apply for pole or oversized orders. (shipping based upon weight)

*** Shipping for International and larger orders will be quoted via phone or email (your approval must be received prior to shipping)

Guarantee: If you receive the wrong product or damaged merchandise, please return the product within 7 days with the original receipt and packaging and we will gladly replace it or refund your money.  Shipping charges are non refundable.

Note: Our guarantee only applies to flags that have not been flown. This guarantee also does not include special order or custom order. Again, please call us at 1-585-385-1070.

Restocking Fee: A restocking fee of 20% may be applied to any item that you are returning to www.1-800flags.com.