About us

ABOUT 1-800 FLAGS

As one of the original online flag retailers, 1-800 Flags has been in business to provide the best service and selection of flags to fit our customer's needs since day one. 1-800 Flags and The Map Shop, has been located on the picturesque Erie Canal in Rochester, New York for over 30 years. As of 2020, we have fully moved our retail location to online and local pick - up only. 

At 1-800 Flags, we guarantee shipment within 24 hours.

We are also never out of flags of the world or the United States because we are part of a network of flag importers strategically located around the country.

  • Top quality products
  • Best customer service
  • Fast Shipping

HOW IT ALL STARTED

Zeke Little

Zeke Little, the original owner, had a 35 year background in vexillology (the study of flags). Our two main markets: churches and schools have relied on Zeke's expertise over the years. His willingness to share his knowledge has helped many customers determine the right solution to fit their needs and has ensured their expectations were met and in many cases exceeded.

1-800 FLAGS TODAY

After 30 years and thousands of flags later Zeke has retired (he's ready to explore the world some more).  Working together with Zeke, our new owner Amber has kept the same level of care and customer satisfaction while continue to grow in new industries and markets.  

Amber hopes to continue to sell a little bit of history and pride through each flag sale, while being able to give back to her home town of Rochester, New York. 

"The future belongs to those who believe in the beauty of their dream".

Eleanor Roosevelt

 

CUSTOMER REVIEW SPOTLIGHT

Your company have provided the most exceptional customer service which exceeded my expectation and then some.  My take on internet shopping from store that is not chain related is that they are rather impersonal, void of the personal touch. That was not the case with your service. From the first point of contact, if feels as if I was in your store, the sale associate who helped me knew exactly what my needs were, "knowing our customers"  came across like a flash light guiding me in the right direction.  I placed the order late Friday afternoon and I received the order Monday afternoon. I was expecting to receive the order on Thursday. Wow. I put your company customer service  on the same level as Nordstrom and Dooney & Burke”

Sonia Henry

Thank you SO much for the speedy shipping & delivery! The flags look great & I'm so happy!”

Hillary Shepherd

Please thank who ever called me a couple times to confirm the decisions you were making were correct.  I ordered a Mexican flag and an Amsterdam flag for our family that are moving to Amsterdam Jan 3 – as we all honor our many family members heritage.  It will also serve as a welcome to Amsterdam flag flying opportunity for the kids.   Our other family/son-in-law is Italian – so we ordered a flag for that family to recognize their heritage as well.  All arrived in time to be wrapped and stuffed into stockings or under the tree.  It was a hit and I thank you for your efforts and great customer service.”

 

Monica Finnegan