Shipping: Most orders are processed within 48 hours. FOR FAST DELIVERIES please let us know when you need your order in the comment area and we guarantee not to charge more than our cost to get it to you on time. Email sales@1-800flags.com (Monday thru Friday 10:00 AM to 5:00 PM, Eastern Standard Time) if you would like to ask for a rushed delivery or if there is an additional costed for expedited packages.
** Higher shipping rates may apply for pole orders(shipping based upon weight)
*** Shipping for International and larger orders will be quoted via email (your approval must be received prior to shipping)
Guarantee: If you receive the wrong product or damaged merchandise, please return the product within 7 days with the original receipt and packaging and we will gladly replace it or refund your money. All returns must be given a return authorization number by us before being shipped back. Please email us at sales@1-800flags.com.
Note: Our guarantee only applies to flags that have not been flown. This guarantee also does not include special order or custom order. Again, please email us at sales@1-800flags.com
Restocking Fee: A restocking fee of 20% will be applied to any nylon item that you are returning to www.1-800flags.com.